Support Team Online · Avg reply 15 mins
Get in Touch with Dhaka NOC
Our on-duty systems and network engineers are stationed in Dhaka 24/7/365. Whether you need urgent incident escalation or an enterprise cloud quote, we are ready.
NOC Grid Status: Normal
100% OPERATIONALAll BDIX border gateways, Tier-3 power feeds, and automated provisioning APIs are operating at peak efficiency with zero recorded packet drops.
Dhaka NOC Office & Colocation
Primary Network Operations HubHeadquarters Address: SoftoChain
Level 7, Software Technology Park, Mohakhali / Kawran Bazar, Dhaka 1215, Bangladesh
Level 7, Software Technology Park, Mohakhali / Kawran Bazar, Dhaka 1215, Bangladesh
BDIX Facility Location: Mohakhali C4 Datacenter Meet-Me Room
Emergency 24/7 Hotline
Round-the-clock telephone line+880 1800-000000
Direct NOC Escalation Line
💬
WhatsApp NOC
Online NowChat directly with on-duty engineers for rapid incident updates.
✈️
Telegram Desk
@SoftoChainNOCOfficial Telegram engineering bot and live status alerts.
Enterprise Sales Desk
enterprise@softochain.comFor custom bare-metal configurations, multi-rack colocation, or government tender inquiries, email our enterprise architecture team.
Already a Customer?
For authenticated server actions (root password reset, reverse DNS PTR, IP allocations), please open a ticket directly in the client area for instant verification.
Open Authenticated Ticket →